Why Hawkesbury Afloat Switched to Purpose-Built Marine Tracking
Discover how upgrading from a generic vehicle tracker to NeboFleet delivered vital Restricted Zone alerts, a clear view of the whole fleet, and a better experience across their fleet of more than 20 houseboats and dayboats.
"Swapping from a vehicle GPS system to NeboFleet was one of the best decisions we've made!"
THE CHALLENGE
Before NeboFleet, businesses like Hawkesbury Afloat had no option other than vehicle tracking systems that simply weren’t suitable for vessel tracking.
Navigational Hazards
Renters getting lost in complex local waterways.
Vessel Groundings
Costly hull damage from boats entering shallow waters.
Late Returns
Late returns disrupting the daily booking schedule.
THE SOLUTION
Owner Paul Ritter needed a modern, marine-focused tracking solution for his fleet of more than 20 houseboats and dayboats. Now his staff can see every boat, and his customers can see where to go and where not to.
Fleet dashboard
Full fleet visibility makes it easy to assist guests, and to brief them before they head out.
Restricted Areas
Customers see a live map with their boat location and restricted areas. Staff get an alert if a boat wanders into one.
POIs and turnaround points
POIs and turnaround points on the guest's map keep them engaged and show them where to turn back.
THE OUTCOMES
What changed for the team.
Fully informed staff and guests
Safer operations for guests and boats.
Fewer groundings and less vessel wear and tear
Restricted zones on the guest's map keep boats off the shallows.
Improved customer experience
Guests love the live map and local info.
How it was implemented
- Easy installation.
- Short onboarding with immediate value
"Nebo is clearly focused on tracking boats (not cars or trucks!) and their customer service is the best. We really value the Restricted Zone alerts, and our guests love scanning the Guest Map QR code to see their location and local info. Highly recommended!"