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Fast, reliable support to keep your fleet visible, secure, and on schedule.

Knowledge Base

Browse our detailed guides and documentation.

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Frequently Asked Questions

Quick answers to common questions about NeboFleet tracking and management.

Does NeboFleet replace our maintenance or fleet management software, or work alongside it?

NeboFleet is designed to complement your existing fleet management tools. While maintenance platforms focus on scheduling, inventory, and work orders, NeboFleet provides real-time GPS tracking and location awareness. Through the NeboFleet API, which we set up with you, you can sync location data with your maintenance schedules and operational workflows.

Does it need Wi-Fi on the boat?

No. The standard nebolink reports over cellular, so it doesn't need Wi-Fi. As long as there is cellular coverage in the area, your fleet's location updates in real time on our platform. For boats that run offshore, a Starlink nebolink is an option: a separate unit that reports over the boat's own Starlink.

What does the guest or member actually see?

By scanning the QR code, guests get an instant, app-free map view of their journey. They can easily view the vessel's real-time position, speed, and heading, along with safety warnings and tappable points of interest featuring photos and extra details.

How complicated is the installation?

The wired nebolink needs a basic two-wire connection to a constant 8–33 V DC supply that stays on when the boat is switched off. Connect the red wire to positive, such as the boat's battery, and the black wire to the negative terminal or main ground bus. Its housing is rated IP68 for dust and water, so it can be mounted outdoors on the deck or cabin roof.

Can it connect to our booking or fleet management system?

Yes. We can connect your booking, maintenance or operations system through the NeboFleet API, and we set it up with you, so live positions and zone events reach the tools your team already uses.

Are there insurance benefits to having NeboFleet on your fleet?

It depends on your insurer, so ask them. Some may take live tracking and a record of every voyage into account.

How frequent are location updates?

Wired nebolinks report about every 30 seconds while the boat is underway, so the map stays live. For battery units, talk to us about the rate that suits your vessels.

Can tracking data be exported?

Yes. Every track point carries its time, speed and heading. In the dashboard you can save a vessel's logs as PDF, its track points as CSV and its tracks as GPX, and download reports as CSV.

Do you offer installation support?

Yes. Installation is a two-wire connection to constant power (see Device installation in the knowledge base), and we guide your installer through it.