When is the next ferry arriving?
MetroLINK uses NeboFleet to monitor ferry locations, and to show customers where their next ferry is.
"We had an extremely tight implementation deadline. NeboFleet delivered."
THE CHALLENGE
MetroLINK had limited ability to keep staff and passengers informed of ferry locations or arrival times.
Uninformed Passengers
With limited visibility on ferry arrivals, passengers could opt for alternative transport.
No Vessel Trip Logging
MetroLINK lacked reliable statistics to assess utilization and efficiency.
Seasonal Usage
The fleet operates only in summer.
THE SOLUTION
MetroLINK needed a customer-facing tracking solution ASAP. NeboFleet delivered in under 10 days, and staff and customers now have complete fleet visibility.
Customer-facing map view
Customers see a live map of ferry locations on their phone.
Fleet Management
MetroLINK staff can easily view ferry utilization and location history.
Archive vessels off-season
Seasonal operators like MetroLINK can archive their vessels and keep their full history.
THE OUTCOMES
What changed for the team.
Happier Customers
Customers can see where the next ferry is.
More informed staff
Staff can see every ferry's location and voyage history.
How it was implemented
- Easy installation.
- Short onboarding with immediate value
"We implemented NeboFleet quickly and easily, with instant results for both customers and staff."